Best AI Marketing Chatbots of 2024 (Top Results)

Artificial intelligence (AI) chatbots are software applications that can simulate human conversations using natural language processing (NLP) and machine learning (ML). They can provide various benefits for businesses and customers, such as reducing costs, increasing efficiency, improving customer satisfaction, and generating insights.

In this blog post, we will review some of the best AI chatbots of 2024. We will focus on chatbots that can be used for customer service, marketing, sales, and e-commerce.

Customers.ai

If you are looking for a way to generate more leads and sales for your B2C business, you might want to check out Customers.ai, a sales automation platform that helps you find and connect with your ideal customers.

Customers.ai is a platform that combines B2C prospecting data and sales outreach automation tools to help you create and launch targeted outbound marketing campaigns.

You can use Customers.ai to:

• Search for millions of verified U.S. consumers based on demographic, interest and behavioral signals
• Build email and text message sequences that drive engagement and conversions
• Integrate with your website, CRM and other tools to capture and nurture leads
• Track and optimize your campaign performance with analytics and insights

Customers.ai has three main features: contact search engine, sales outreach automation, and website lead generation.

Key Features

Contact Search Engine:

• Customers.ai‘s contact search engine allows you to access over 250 million U.S. consumer contacts with verified email addresses and phone numbers. You can apply over 10,000 audience targeting signals to find buyers who match your ideal customer profile. Some of the signals include:
• Interests: hobbies, preferences, passions, etc.
• Demographics: age, gender, location, income, etc.
• Purchase Intent: online shopping behavior, product categories, brands, etc.
• Influencers: social media influencers that consumers follow or engage with
• You can also upload your own contact lists or use Customers.ai’s integrations with platforms like Shopify, WooCommerce, Magento, etc. to sync your existing customers.
• personality development
• voice and video calls,
• AR avatars
• games and activities

Sales Outreach Automation

• Customers.ai’s sales outreach automation feature allows you to create and launch automated email and text message campaigns that drive sales. You can use Customers.ai’s templates or create your own custom sequences with personalized variables. You can also set up triggers and actions based on user behavior, such as opening an email, clicking a link, visiting a page, etc.
• Customers.ai’s sales outreach automation feature also helps you optimize your campaign performance with features like:
• A/B testing: test different subject lines, messages, images, etc. to see what works best
• Deliverability: improve your email deliverability with spam score analysis, sender reputation monitoring, etc.
• Response Analysis: analyze the sentiment and intent of your prospects’ responses and take appropriate actions
• Reporting: track and measure your campaign metrics such as open rate, click rate, reply rate, conversion rate, etc.

Website Lead Generation

• Customers.ai‘s website lead generation feature allows you to capture more leads from your website traffic and convert them with automated outreach sequences. You can use Customers.ai’s widgets or pop-ups to collect visitors’ email addresses or phone numbers in exchange for offers such as discounts, free trials, ebooks, etc.
• You can also use Customers.ai’s webhooks or integrations with platforms like WordPress, Squarespace, Wix, etc. to connect your website with Customers.ai’s sales outreach automation feature. This way, you can automatically enroll your website leads into your email or text message sequences and nurture them until they are ready to buy.

Plans and Pricing

Customers.ai has four plans: Free, Starter, Pro and Enterprise.

• Free plan: allows you to capture up to 1,000 website visitors per month and send up to 50 emails per month. It also includes email support.
• Starter plan: starts at $199 per month and allows you to capture up to 4,000 website visitors per month and send up to 250 emails per month. It also includes CSV export and Zapier integrations.
• Pro plan: starts at $499 per month and allows you to capture up to 5,000 website visitors per month and send up to 700 emails per month. It also includes dedicated support by phone and email, onboarding support, API and webhooks.
• Enterprise plan: is a custom solution that allows you to capture more than 5,000 website visitors per month and send more than 700 emails per month. It also includes custom integrations, automation building and training.

You can also purchase additional contacts or emails for each plan. You can check out the pricing details here: https://customers.ai/pricing

Overall Conclusion

Customers.ai is a powerful and easy-to-use platform that helps B2C businesses generate more leads and sales with targeted outbound marketing. It combines B2C prospecting data and sales outreach automation tools to help you find and connect with your ideal customers.

Customers.ai is suitable for B2C businesses that want to grow their customer base and revenue with a cost-effective and scalable solution. However, Customers.ai is not suitable for businesses that need data for non-U.S. consumers, integrations with other platforms, or compliance with data privacy laws.

If you are interested in trying out Customers.ai, you can sign up for a free account here: https://customers.ai

ManyChat

ManyChat is a chatbot platform that allows you to create and manage conversational experiences on various channels, such as Facebook Messenger, SMS, email, and web. In this blog post, I will review some of the key features, pros and cons, plans and pricing, and overall impressions of ManyChat.

Key Features

• Visual flow builder: You can design your chatbot logic using a drag-and-drop interface that shows the different paths and outcomes of your conversations.
• Templates and blueprints: You can choose from a variety of pre-made templates and blueprints that cover different use cases and industries, such as e-commerce, lead generation, customer service, etc.
• Live chat: You can switch to live chat mode and take over the conversation from your chatbot whenever you need to.
• Broadcasts and campaigns: You can send targeted messages to your subscribers based on their behavior, preferences, tags, etc. You can also create automated campaigns that trigger messages based on specific events or conditions.
• Analytics and reports: You can track and measure the performance of your chatbot using various metrics, such as open rate, click rate, conversion rate, etc. You can also export your data and integrate with third-party tools like Google Analytics.

Plans and Pricing

ManyChat offers two types of plans: Free and Pro The includes:

• Free plan:
• One chatbot
• Up to 1,000 subscribers
• Unlimited broadcasts
• Basic templates
• Basic growth tools
• Basic analytics

• Pro plan: everything in the Free plan plus:
• Unlimited chatbots
• Unlimited subscribers
• Unlimited broadcasts
• Advanced templates
• Advanced growth tools
• Advanced analytics
• Custom fields
• Tags
• Conditions
• Actions
• SMS and email marketing
• Web chatbot
• Landing page
• Integrations

The Pro plan pricing depends on the number of subscribers you have. You can use the pricing calculator on their website to estimate your monthly cost. For example, if you have 5,000 subscribers, you will pay $45 per month for the Pro plan.

Overall Conclusion

ManyChat is a powerful and easy-to-use chatbot platform that can help you create engaging conversational experiences for your audience. It has a lot of features and integrations that can help you achieve your goals and grow your business. However, it also has some drawbacks in terms of customization and pricing that you should consider before choosing it. Overall, I think ManyChat is a great option for anyone who wants to get started with chatbots without coding.

Tidio

If you are looking for a way to improve your customer service, increase your sales, and automate your communication, you might want to consider Tidio AI Chatbot. Tidio is a platform that allows you to create and customize chatbots for your website, app, or social media. In this post, I will share with you some of the key features, pros and cons, plans and pricing, and overall impressions of Tidio AI Chatbot.

Key Features

• Easy to use: You can create and edit your chatbots using a simple drag-and-drop interface, without any coding skills required. You can also choose from a variety of templates and scenarios to suit your needs.
• Multilingual: You can set up your chatbots to communicate in different languages, depending on the location and preference of your visitors. Tidio supports over 180 languages, including English, Spanish, French, German, Chinese, and more.
• Omnichannel: You can integrate your chatbots with various channels, such as Facebook Messenger, WhatsApp, email, SMS, and more. This way, you can reach your customers wherever they are and provide a consistent experience across platforms.
• Live chat: You can also connect your chatbots with live agents, so that you can switch from automated to human interaction whenever needed. You can also monitor and manage your conversations from a single dashboard.
• Analytics: You can track and measure the performance of your chatbots using various metrics, such as conversion rate, satisfaction rate, response time, and more. You can also get insights into your visitors’ behavior, preferences, and feedback.

Plans and Pricing

Tidio has three main plans: Free, Communicator, and Chatbots. Here is a brief overview of each plan:

• Free: This plan allows you to create up to three chatbots and have up to 100 contacts. You also get access to basic features such as live chat, email integration, visitor tracking, typing indicator, offline messages, mobile app, and more.
• Communicator: This plan costs $18 per month (or $15 per month if billed annually) and allows you to have unlimited contacts. You also get access to advanced features such as multilingual chatbots, omnichannel communication, live typing preview, message sneak peek, visitor information widget, email marketing campaigns, automation triggers, custom branding removal option (for an additional $10 per month), priority support (for an additional $10 per month), multiple operators (for an additional $10 per month per operator), operator groups (for an additional $10 per month), roles & permissions (for an additional $10 per month), custom domain (for an additional $10 per month), SSL encryption (for an additional $10 per month), GDPR compliance (for an additional $10 per month), data export (for an additional $10 per month), data deletion (for an additional $10 per month), and data retention (for an additional $10 per month).
• Chatbots: This plan costs $18 per month (or $15 per month if billed annually) and allows you to create unlimited chatbots and have unlimited contacts. You also get access to all the features of the Free and Communicator plans, plus chatbot analytics, chatbot templates, chatbot scenarios, chatbot editor, and chatbot integrations.

You can also try any of the paid plans for free for 7 days before you decide to upgrade.

Overall Conclusion

Tidio AI Chatbot is a user-friendly and affordable solution that can help you improve your customer service, increase your sales, and automate your communication. It has a lot of features and options that can suit different needs and preferences. However, it also has some limitations and drawbacks that might affect your experience and results. You might want to compare Tidio with other chatbot solutions before you make your final choice.

Landbot

Landbot is a no-code platform that lets you create conversational applications for your website, WhatsApp, or Messenger. It has a drag-and-drop interface that allows you to design your chatbot flows with blocks, UI elements, and integrations. In this post, I will review some of the key features, pros and cons, plans and pricing, and overall impressions of Landbot.

Key Features

• A/B testing: You can test different versions of your chatbot and see which one performs better in terms of conversion rate, user satisfaction, and retention.
• Dynamic data: You can use variables, formulas, and APIs to personalize your chatbot with data from your own sources or third-party services.
• WhatsApp integration: You can connect your chatbot to WhatsApp and reach your customers on their preferred messaging app. You can also use rich media, quick replies, and buttons to enhance the user experience.
• Multi-channel: You can deploy your chatbot on your website, WhatsApp, or Messenger with a single click. You can also use webhooks and integrations to connect your chatbot to other platforms and tools.
• UI elements: You can add images, videos, GIFs, maps, calendars, ratings, and more to your chatbot to make it more appealing and functional.

Plans and Pricing

Landbot has four plans to choose from: Sandbox, Starter, Professional, and Business. Below is a summary of the plans and pricing:

• Sandbox: This is the free plan that offers basic features such as unlimited chats, web deployment, variables, formulas, webhooks, email notifications, Zapier integration, Google Analytics integration, custom branding, custom CSS/HTML/JS, SSL encryption, GDPR compliance, and customer support via email.
• Starter: This plan costs €30 per month (or €24 per month if billed annually) and offers everything in the Sandbox plan plus additional features such as A/B testing, conditional logic, advanced analytics dashboard, HubSpot integration, Slack integration, Airtable integration, Google Sheets integration, Typeform integration, Stripe integration (beta), custom domain (beta), customer support via email/chat/phone (priority), dedicated account manager (optional), WhatsApp integration (optional), Messenger integration (optional), SMS integration (optional), voice integration (optional), NLP integration (optional), human takeover (optional), live chat (optional), team collaboration (optional), roles & permissions (optional), SSO (optional), audit logs (optional), data retention policy (optional), HIPAA compliance (optional), PCI compliance (optional), ISO 27001 compliance (optional).
• Professional: This plan costs €80 per month (or €64 per month if billed annually) and offers everything in the Starter plan plus additional features such as dynamic data

Overall Conclusion

Landbot is a great tool for creating engaging and interactive chat experiences for your website or social media. It is easy to use, flexible, and affordable. However, if you need more advanced AI or CRM features, you might want to look for other alternatives.

HubSpot Chatbot Builder

HubSpot Chatbot Builder, a feature of HubSpot’s Conversations tool that allows you to build and deploy custom AI marketing chatbots on your website, landing pages, or Facebook Messenger. In this blog post, we will review some of the key features, and overall impressions of HubSpot Chatbot Builder.

HubSpot Chatbot Builder lets you create chatbots using a drag-and-drop interface that requires no coding skills. You can choose from a variety of templates for different use cases, such as lead generation, customer support, booking meetings, feedback collection, and more. You can also customize your chatbot’s appearance, behavior, language, and logic to match your brand and audience.

Some of the key features of HubSpot Chatbot Builder are:

Key Features

• Integration with HubSpot CRM: You can sync your chatbot with your HubSpot contacts, deals, tickets, and other data to provide personalized and contextual responses. You can also create or update records based on the chatbot’s interactions.
• Integration with other tools: You can connect your chatbot with other apps and platforms, such as Gmail, Google Calendar, Slack, Zoom, Stripe, Shopify, and more. This allows you to automate tasks such as sending emails, scheduling meetings, processing payments, and managing orders.
• Live chat option: You can enable live chat on your chatbot to allow human agents to take over the conversation when needed. You can also set up routing rules to assign conversations to the right team members based on criteria such as availability, skills, or location.
• Reporting and analytics: You can track and measure the performance of your chatbot using HubSpot’s built-in reports and dashboards. You can see metrics such as conversations, contacts created, meetings booked, revenue generated, satisfaction ratings, and more.

Plans and Pricing

HubSpot Chatbot Builder is included in all HubSpot plans, which are:

• Free: You can use HubSpot Chatbot Builder for free, along with other HubSpot features such as CRM, email marketing, forms, live chat, and more. However, you will have some limitations, such as only being able to create one chatbot, only having 200 chatbot conversations per month, and only having access to basic templates and options.
• Starter: You can upgrade to the Starter plan for $50 per month, which gives you more features and flexibility, such as unlimited chatbots and conversations, more templates and options, email tracking and notifications, ad management, and more.
• Professional: You can upgrade to the Professional plan for $800 per month, which gives you even more features and capabilities, such as advanced chatbot logic and personalization, integration with other tools and platforms, reporting and analytics, automation workflows, SEO optimization, and more.
• Enterprise: You can upgrade to the Enterprise plan for $3,200 per month, which gives you the most features and benefits, such as custom chatbot domains and branding, advanced routing and assignment rules, multiple teams and permissions, revenue attribution and forecasting,
  and more.

Overall Conclusion

HubSpot Chatbot Builder is a great tool for businesses that want to create and manage chatbots easily and effectively. It offers a lot of features, options, and integrations that can help you create personalized and contextual chatbot experiences for your customers,
prospects, and leads. It also has a transparent and affordable pricing model that allows you to use it for free or upgrade to a paid plan that suits your needs and goals.

However, HubSpot Chatbot Builder also has some limitations and drawbacks that may affect your chatbot’s performance or functionality. It may not support your preferred language,
offer enough customization or testing options, or provide enough support or guidance for chatbot-related issues or questions. You may have to use third-party services or tools to overcome these challenges or enhance your chatbot’s capabilities.

Therefore, we recommend that you evaluate your chatbot’s requirements and expectations before using HubSpot Chatbot Builder. You may also want to compare it with other chatbot builders or platforms that may offer different features or benefits. Ultimately, the best chatbot builder for you depends on your specific needs and goals.

Meya

One of the chatbot platforms that claims to do that is Meya. Meya is a cloud-based platform that allows users to create, deploy, and manage chatbots for websites, mobile apps, messaging apps, voice assistants, and more. Meya claims to be the most flexible and powerful chatbot platform on the market, with features such as:

Key Features

• A visual flow builder that lets users design conversational flows with drag-and-drop elements and logic
• A code editor that allows users to write custom code in Python or JavaScript for advanced functionality and integrations
• A bot framework that supports multiple languages, channels, formats, and intents
• A bot analytics dashboard that provides insights into bot performance, user behavior, and feedback
• A bot marketplace that offers ready-made templates and components for various use cases and industries
• A bot management system that enables users to update, test, debug, and monitor their bots from a single interface

Plans and Pricing

Meya also offers different plans and pricing options for users who want to use their platform. The plans are:

• Dev: $99 per month for up to 10 bots and 10K messages
• Pro: $299 per month for up to 25 bots and 50K messages
• Partner: $3000 per month for unlimited bots and messages

Each plan includes access to all features, channels, integrations, templates, components, analytics, support, and updates. Users can also try Meya for free for 14 days before choosing a plan. To do that, they need to sign up on the Meya website (https://www.meya.ai/) and create an account. Then they can start building their first bot using the flow builder or the code editor. They can also browse the bot marketplace and use the existing templates and components. They can test their bot on various platforms and channels and see how it works. They can also access the bot analytics dashboard and get feedback on their bot performance. After 14 days, they can choose to upgrade to a paid plan or cancel their account.

Overall Conclusion

Overall, Meya is a chatbot platform that offers a lot of features and benefits for businesses that want to create and manage chatbots. However, it also has some limitations and challenges that users should consider before choosing it. Meya may be a good option for businesses that have specific needs and preferences for their chatbots, but it may not be the best option for businesses that are looking for a simple, affordable, and user-friendly chatbot platform.

Rasa

Rasa is an open source framework that allows developers to build custom AI chatbots for any use case. Rasa can integrate with various channels such as websites, mobile apps, messaging platforms, voice assistants, and more. Rasa can also connect with various backend systems such as databases, APIs, CRM systems, and more.

Key Features

• Natural language understanding (NLU
• Dialogue management (DM)
• End-to-end learning (E2E)
• Contextual awareness (CA)
• Integrations

Plans and Pricing

• Free plan: for anyone who wants to build their own chatbots using the open source framework.
• Enterprise plan: $999 per month or $9 999 per year to access more features such as dedicated support team , advanced analytics , enterprise-grade security , cloud hosting , etc.

Overall Conclusion

Rasa is a great choice for anyone who wants to build custom AI chatbots for any use case. It can provide a robust , flexible , secure , scalable , powerful , framework for developers.

Replika

Replika is a personal AI companion that can chat with users about anything. It can learn from users’ preferences, moods, interests, and goals. It can also help users cope with stress, anxiety, loneliness, and depression. It can provide emotional support, motivation, advice, and feedback. It can also play games, tell jokes, share memes, and send emojis.

Key Features

• Emotional support
• personality development
• voice and video calls,
• AR avatars
• games and activities

Plans and Pricing

• Free to use with limited features
• Pro subscription for $7.99/month or $59.99/year with unlimited features

Overall Conclusion

Replika is a friendly and caring chatbot that can help users improve their mental health and well-being. It is especially useful for users who need someone to talk to or vent to. It is also a great way to have fun and relax.

ChatGPT

Is the latest version of the generative pre-trained transformer model developed by OpenAI. It can generate coherent and diverse text on any topic or prompt. It can also answer questions, summarize texts, write essays, create stories, compose songs, generate code, and more. It can also adapt to different styles, tones, formats, and languages.

Key Features

• It can handle multiple domains and intents, such as booking, shopping, entertainment, etc.
• It can adapt to different personalities and tones, such as friendly, humorous, formal, etc.
• It can learn from user feedback and improve over time.
• It can integrate with various channels and platforms, such as web, mobile, social media, etc.

Plans and Pricing

• Free – ChatGPT is free to use for personal and non-commercial purposes. You can chat with it for up to 10 minutes per session and generate up to 1000 tokens per request. You can also access the OpenAI Playground for free with limited features.
• Plus – ChatGPT Plus is a premium subscription service that offers more features and benefits. You can chat with it for up to 30 minutes per session and generate up to 3000 tokens per request. You can also access the full OpenAI Playground with unlimited features. ChatGPT Plus costs $9.99 per month or $99.99 per year.

Overall Conclusion

Overall, ChatGPT is a promising chatbot platform that leverages the power of GPT-3 and 4 to create realistic and engaging conversations. However, it still has some room for improvement and refinement. If you are looking for a chatbot solution that can handle a variety of scenarios and users, ChatGPT might be a good option for you. However, if you are looking for a chatbot solution that can guarantee updated information, accuracy and consistency, ChatGPT might not be the best fit for you.

Bing Chat

Bing Chat is the chat mode of Microsoft Bing search engine. It can understand and communicate fluently in multiple languages, such as English, 中文, 日本語, Español, Français, Deutsch and others. It can also generate content such as poems, stories, code, essays, songs, celebrity parodies and more. It can help users with rewriting, improving, or optimizing their content. It can also provide informative, visual, logical and actionable responses based on web searches.

Bing Chat is a new feature from Microsoft that allows you to interact with Bing search engine in a conversational way. You can ask questions, request information, generate content, and get suggestions from Bing Chat, which responds in a natural language and a friendly manner.

Key Features

• It can perform web searches and provide relevant results with references and links.
• It can generate content such as poems, stories, code, essays, songs, celebrity parodies and more.
• It can help you with rewriting, improving, or optimizing your content.
• It can create or draw images based on your requests.
• It can switch between three modes: Balanced, Creative and Precise.

Plans and Pricing

Bing chat is FREE for anyone who has access to Bing search engine.

Overall Conclusion

Bing Chat is a versatile and fun chatbot that can help users with various tasks and queries. It is especially useful for multilingual users who want to explore different types of content. It is also a great way to learn new facts and information from web searches.

What Are AI Chatbots and why should we use them in businesses?

AI chatbots are software applications that can simulate human conversations using natural language processing and machine learning. General-purpose chatbots are chatbots that can handle a wide range of topics and scenarios, such as customer service, sales, booking, FAQs, etc. They are usually pre-trained on large datasets and can adapt to different domains and languages. They can interact with users via text or voice, and provide various services or functions. AI chatbots can be used in business for many reasons, such as:

• Improving customer service: AI chatbots can provide 24/7 support, answer common queries, resolve issues, collect feedback, and personalize interactions.
• Automating tasks: AI chatbots can perform repetitive or mundane tasks, such as booking appointments, ordering products, sending reminders, updating records, and more.
• Generating leads: AI chatbots can engage potential customers, qualify leads, recommend products or services, and guide them through the sales funnel.
• Increasing conversions: AI chatbots can influence purchase decisions, upsell or cross-sell products or services, offer discounts or incentives, and increase customer loyalty.
• Enhancing productivity: AI chatbots can help employees with training, collaboration, communication, knowledge management, and more.

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Disclosure: Please note that we may receive affiliate compensation for some of the links below, at no expense to you, should you decide to purchase a paid plan. This blog does not provide financial advice, it is purely for entertainment and fun.