Your company’s brand is a work in progress, so it’s important to always look for ways you can improve it. Whether you are refining your messaging, choosing a consistent color scheme, or finding your voice on social media, strengthening your brand is an ongoing project that happens on- and offline.
How to Strengthen Your Brand Online
Learning the most effective ways to do both can help you build a stronger brand for your company overall, which can help you keep your customers coming back while reach out to new ones. Here are a few tips to help you build up your brand online:
1. Blog Frequently
Blogging is crucial for any business seeking to reach new customers online. A well-maintained blog can keep your business at the top of search engines, which makes it easier for potential customers who need the services you offer to find you.
Focus on creating high-quality, engaging and relevant content for your target audience, and add new content regularly. Consider guest blogging on related sites, or extending such an invitation from your site to industry professionals. Your blogs can showcase your expertise to potential customers and could help them decide to seek out your services.
2. Create a Social Media Presence
Social media offers businesses a simple, effective, and low-cost means to stay in touch with their current customers and to reach new ones. Create profiles on the sites most likely to be used by potential customers, such as Facebook, Twitter, Instagram or LinkedIn.
You’ll be able to easily share content, post updates about your business, or address complaints as they arise. This can help to build a strong connection between your business and its customers, since they will be able to interact with your business directly and can see that their concerns matter to it.
3. Share Testimonials
A glowing testimonial from a previous customer can provide dividends for your business for years to come, especially if they are famous or well-known in your industry. Many customers determine where they will make a purchase from based on online reviews, and a collection of testimonials could help to win their business.
A testimonial provides your business with social proof and gives potential customers a chance to learn about your services and expertise from people just like them. Ask some of your customers who were especially satisfied to leave you a review, and consider posting them on a special section of your website.
4. Find Your Personality
Consumers today are more likely to frequent a business that has a recognizable personality than one which has a bland or generic voice. It may take some time, but finding your business’s unique voice can help you better connect with customers and provide them with a personalized experience.
Every business is different and will have its own way of appealing to its buyer personas. Take some time to experiment and create a unified voice for all of your communications which speaks to the customers you are trying to attract.
Whether you opt for a snarky, social-media savvy persona perfect for reaching millennials or a more reserved, sophisticated persona which can connect with professionals getting ready for retirement, finding the right voice for your company is crucial to building a successful brand.
How to Strengthen Your Brand Offline
While making effective use of the Internet is crucial to the success of any business, keeping your brand strong offline is just as important. Whether through stunningly designed business cards, elaborate print collateral or full production television commercials, brand strengthening happens at all levels:
5. Define Your Brand (in Opposition to Competitors)
What makes your brand different, or better, from your competitors? If you don’t know this, your customers won’t either. Placing this front and center in any marketing campaign can help you easily distinguish your business. This can also provide inspiration for your marketing efforts.
You’ll be able to highlight some quality of your business which is superior to your competitors, and can inform potential customers of what you have to offer, especially if you are new to the market. Buyers could immediately take an interest in your business and see what you have to offer.
6. Keep Fonts, Colors and Logos Consistent
Your customers need to be able to quickly identify your business from your competitors. The last thing you should do is confuse them with multiple color schemes, too many fonts, or chaotic logos.
Choosing a consistent font, color scheme and logo can help to make your brand more recognizable to customers and can make your own marketing efforts easier. You’ll have fewer moving parts to keep track of and can better build campaigns around a definite aesthetic, feeling or lifestyle, which itself can serve as inspiration for future campaigns.
7. Create Your Niche
Part of what makes a marketing campaign a success is its specificity. Focusing your marketing efforts on baby boomers getting ready for retirement isn’t nearly as effective as focusing on professionals with advanced degrees in the same age group who require financial consulting services to prepare for retirement in the next ten years.
Limitations can prove to be powerful aids when it comes to finding clients, as you’ll be able to automatically filter out many people who won’t be interested in your services, and can instead focus on the handful who are actively looking for your services.
8. Set Deadlines
You could have an endless well of ideas for your marketing campaign, but if none of them come to fruiting, they won’t be worth anything. You can easily spend too much time modifying your original idea to try to cover too many angles at once, and come up with a campaign that lacks a clear focus and which is ineffective at reaching any particular audience.
Setting a deadline can help you focus your efforts on a handful of ideas without losing control of them.
Building your brand is a long-term project, and it’s not uncommon for companies to change their brand multiple times. Don’t be afraid to experiment in order to find the brand that best suits your business, but always make sure each element contributes to a complete experience for your customers.
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